If you are unhappy with your purchase, or you have an issue that we are unable to resolve that makes the system unusable, we are more than happy to provide a complete refund within 7 days of your original purchase.
We firmly believe in and stand behind our product 100 %, but we understand that it cannot work perfectly for everyone all of the time.
A few conditions:
We cannot provide refunds due to technical issues unless you allow us to adequately try and assist you. If we are unable to resolve the issue for you, we will provide a refund. Please contact us before requesting a refund for a technical issue.
Refunds may only be issued within 7 days of the purchase date. After 7 days no refunds can be processed.
Before asking for a refund, did you try to talk to customer support?
Our customer support may be able to help you resolve the matter.
You can contact customer support by opening a ticket or simply email [email protected]
If you want to get a refund for your subscription, below is our policy depending on your subscription;
- If you purchased a “1 Month Subscription”, you’ll be eligible for a refund if you request it within 1 week of the time you paid.
- If you purchased a “3 Months Subscription” or longer, you’ll be eligible for a refund if you request it within 1 month of the time you paid.
If the requirements are met, please send an email to [email protected] explaining why you want a refund and your account information.